Frequently Asked Questions
Everything you need to know about your SCARPA experience.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal to initiate a domestic return or exchange.
Do you ship internationally?
Yes, SCARPA ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring your foot or chest according to our instructions to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your products sustainably sourced?
At SCARPA, we prioritize ethical manufacturing. We use premium, durable materials and partner with factories that adhere to fair labor standards and environmental regulations.